Desktop Support Technician_Chicago Job at Gr8ttek, LLC, Chicago, IL

U3h6VWFyYllackd6Wm9hTkJrNmp4OEdHSWc9PQ==
  • Gr8ttek, LLC
  • Chicago, IL

Job Description

Gr8ttek is currently seeking a  Desktop Support Specialist  in Chicago, IL.

This is a long-term potential CTH opportunity. The pay will be $20.00(W2) . The conversion is typically around 6 months.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., if this is you, then keep reading and apply!

Desktop Support Responsibilities :

  • Provide support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.

Requirements:

  • Maintain all required OEM Certifications as directed by Management
  • 3+ years experience relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired

Job Tags

Similar Jobs

Bristol Myers Squibb

Vice President, Drug Development Portfolio Strategy Job at Bristol Myers Squibb

 ...with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production... 

Randstad Technologies

EVENT MARKETING COORDINATOR Job at Randstad Technologies

 ...contract with potential for conversion Compensation Range: $23 - 27 per hour Our client is looking for a Event Marketing Coordinator who will support the execution of strategic marketing initiatives for their Food Service channel, with a focus on hotel,... 

ICON

Principal Medical Writer Job at ICON

 ...As a Principal Medical Writer you will be joining the worlds largest & most comprehensive clinical research organisation, powered by healthcare intelligence. What you will be doing: Manages all aspects of the medical writing function. Writes and reviews clinical... 

Security 1st Title LLC

Title Assistant Job at Security 1st Title LLC

 ...What We Do At Security 1st Title, we provide Title Insurance and Escrow Services for customers buying, selling, and refinancing their homes. We protect property rights through the careful examination of each property history to ensure they are free of liens and other... 

Karen Murphy - Freedom Life Development

Wellness & Mindset Coach - Remote - Flexible Job at Karen Murphy - Freedom Life Development

 ...We're a global organisation in the wellness and personal development industry , offering...  ...to join our expanding team. This is a remote role with flexible hours, professional training...  ...your skills as a Wellness and Mindset Coach . You'll guide participants through...