Desktop Support Technician - WW Job at A3 Solutions, Inc., Corry, PA

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  • A3 Solutions, Inc.
  • Corry, PA

Job Description

Pay: $20.00 per hour

Job description:

Desktop Support Technician:

  • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
  • Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Desktop and Network Support
  • Ability to setup, configure and add all hardware.
  • Assist Corporate Desk Side Support technicians with large IMAC’s.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • Imaging and image recovery.
  • Experience doing break / fix repairs on desktops, laptops.
  • Install / Re-install various software packages and updates.
  • WiFi and VPN connections; Support of wireless devices.
  • GREAT Customer Service skills.


A3 Staffing Solutions 
Branch Manager 
972-247-4100 - Office

Job Tags

Hourly pay, Contract work, Work at office,

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