Front Desk Agent Job at Comfort Suites Ocala North, Ocala, FL

VGhyVWJiTGVhN0syWkl1QkQwbXB3Y2lF
  • Comfort Suites Ocala North
  • Ocala, FL

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities:

  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Availability to work flexible schedules, including weekends and holidays.
  • Strong customer service skills with a guest-focused approach.
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Flexible hours,

Similar Jobs

Hyatt Hotels

Pool Attendant Job at Hyatt Hotels

 ...Description Thompson Palm Springs is seeking an engaging and hospitality-driven Pool Attendant to join the Upper Stories team. Thompson Palm Springs has quickly become the desert's most exciting lifestyle hotel tailored to influential locals, sophisticated globetrotters... 

Infineon Technologies AG

Business Manufacturing Manager Job at Infineon Technologies AG

 ...Overview Infineons Manufacturing Manager is responsible for all business aspects related to sourced power module components including substrates,...  ...best equipped for this task if you have: ~ Business degree required, experience in international business preferred... 

Teva Pharmaceutical Industries Ltd.

Sr. Director, Human Resources Operations Job at Teva Pharmaceutical Industries Ltd.

 ...difference with. The opportunity We are seeking a dynamic Sr. Director, Human Resources (HR Business Partner) Operations to support our...  ...equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical... 

Alessi Fitness Inc

Personal Wellness Coach Job at Alessi Fitness Inc

 ...they're using equipment safely. This position requires excellent customer service skills as well as a passion for fitness and assisting others with their health and wellness. Please apply now if you have experience working in the fitness industry as an instructor... 

Hale Centre Theatre

Primary Light Board Operator / Swing Light Board Operator Job at Hale Centre Theatre

 ...Primary Light Board Operator / Swing Light Board Operator - Part Time REPORTS TO: Lighting Supervisor GENERAL STATEMENT OF...  ...Deck Crew, Automation, etc. Technical Supervisor Production designers i.e.: Projection, Lighting, Scenic & Sound Designers Compensation...