Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values – we role model our values 100% of the time
6. We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

As an Mid-Market Sales Development Representative, you’ll be working with our sales team and will be instrumental in shaping the growth of Employment Hero within the mid-market segment by identifying, nurturing, and qualifying sales opportunities that directly contribute to our BHAG of revolutionising workforce management.

Your key focus areas will be:

• Sourcing and qualifying new sales opportunities specifically within the mid-market segment.
• Driving growth within the mid-market segment by consistently exceeding sales targets and developing strong relationships with potential clients.
• Conducting discovery calls to deeply understand the unique needs of mid-market clients and tailoring our solutions accordingly.
• Collaborating with Account Executives to ensure the smooth handover of qualified opportunities and help close sales.

This will include:

• Sourcing new sales opportunities in the Mid-Market Segment 151+ employees and above. Identifying and developing sales opportunities specifically within the mid-market segment through inbound lead follow-up and outbound cold calls and emails.
• Conduct discovery calls to understand the unique needs and requirements of mid-market clients, tailoring our solutions to their specific circumstances.
• Qualify and route potential opportunities to the appropriate Account Executives for further development and eventual closure.
• Research mid-market accounts, identify key decision-makers, and generate interest in Employment Hero’s offerings for this market.
• Maintain and expand your database of mid-market prospects within your assigned segment.
• Collaborate with the sales team to conduct effective online demonstrations of our software to mid-market prospects when necessary.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• Proven Sales Experience with a Mid-Market Focus: Demonstrated experience in high-volume inside sales, particularly within the mid-market segment.
• Over-Achievement: A track record of consistently exceeding targets and goals in the mid-market sector.
• Phone Skills: Strong phone presence and the resilience to engage in phone communication throughout the day, particularly with mid-market clients.
• Communication Skills: Excellent verbal and written communication skills are a must, especially when dealing with mid-market clients.
• Listening and Presentation for the Mid-Market: Proficiency in active listening and presentation skills, tailored for mid-market audiences.
• Time Management: Ability to multitask, prioritise tasks effectively, and manage time efficiently, with a focus on mid-market leads and prospects.

What we can offer

At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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