Job Description

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Master Fitter provides durable medical equipment (DME) both mastectomy and lymphedema fitting services and items to patients and families, provides education to patients, families, and staff and assists in development and implementation of processes and support programs as related to appearance changes from treatment. EEO/AA/Disability/Veteran.
EEO/AA/Disability/Veteran

• 1. Master Fitter performs both pre- and post-surgical fittings for the patients. Fitter specializes in the fitting of external breast prostheses, prosthetic nipples, and mastectomy bras. This may include comfortable bras before surgery as well as camisoles with pockets to hold drains and compression bras post-surgery. Evaluates and assess the needs of each patient while consulting with the care team. Delivers other specialty products to support other breast care patients to treat physiological asymmetry because of mastectomy, trauma, or congenital defect. Master Fitter formulates a treatment plan, in compliance with federal and state laws. Treatment plans must be formulated to fulfill BOC/ABC and JC specifications. Diverse in fitting garments relating to secondary plastic surgeries. Experience in other mastectomy specific accessories, mastectomy swimsuits, and swim prosthetics. Fitter evaluates all products for warranty purposes. Fitter required to document medical encounters for all patients. Adheres to all hospital and departmental infection control procedures, patient confidentiality procedures as well as all departmental operational procedures and guidelines.
• 2. Master Fitter must also be a Certified Lymphedema Fitter. Experience in custom measuring and fitting is mandatory. Fitter should be able to fit compression for the management of lymphedema to affective peripheral body parts including, upper extremities and post-surgical and post traumatic swelling. Selection and fit are imperative and fitter must be able to identify best fit, style and brand for patient's needs. This includes the following selections AND their custom variations: Arm sleeves, Gloves, Gauntlets, and Night compression. Lastly, fitter should be able to identify patients who have contraindications for compression garments and refer them to appropriate disease team. Adheres to all hospital and departmental infection control procedures, patient confidentiality procedures as well as all departmental operational procedures and guidelines.
• 3. Assists the Manager at Smilow Cancer Center Boutique in the development and maintenance of the mastectomy program. Is responsible for training Mastectomy Fitting staff on assessing physiological asymmetry because of mastectomy, trauma, or congenital defect. Must train Mastectomy Fitter staff on DME products and appropriate use for individual care plans. Must train Mastectomy Fitting staff on mastectomy specific accessories including mastectomy swimsuits, and swim prosthetics. Is required to orient Mastectomy staff on DME ordering processes and guidelines for the Boutique. Must connect with DME vendors to ensure latest research and apparel is accessible to boutique ordering processes. Required to connect with physicians and hospital staff to inform on the most current and state of the art DME equipment. Must complete vendor required training on all cancer and patient products that are sold by The Boutique. Conducts educational and support programs for patients and families on breast surgery, lymphedema and compression therapy as required. Master Fitter attends philanthropic support seminars to represent and raise awareness for the Boutique, Cancer Hospital and DME services.
• 4. Assists the boutique manager with maintaining and auditing inventory, price changes, tagging and receiving as required. Assists manager in BOC/ABC and JC approval and assures standards are met.

EDUCATION

High School Diploma required; Associates Degree in healthcare related field preferred. Required to maintain certification as a Certified Mastectomy Fitter from either the Board of Certification (BOC) or the American Board for Certification (ABC).

EXPERIENCE

5 years experience.

LICENSURE

Required Certified Mastectomy Fitter and Certified Lymphedema Fitter

SPECIAL SKILLS

Ability to provide a positive experience to the clientele by demonstrating caring and sensitivity as well as a practical knowledge of the appropriate DME available to meet the clients' needs.

PHYSICAL DEMAND

The ability to stand for long periods of time, lift objects overhead as well as the ability to lift 25 pounds or more required.

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